Privacy Policy

Last updated: January 1, 2025
At Knowdeep.ai ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI research platform.

1. Information We Collect

Personal Information

When you register for an account, we may collect:
  • Name and email address
  • Password (encrypted)
  • Payment information (processed securely through our payment provider)
  • Company/organization name (for enterprise accounts)

Usage Data

We automatically collect certain information when you use our service:
  • Research queries and interactions
  • Device and browser information
  • IP address and location data
  • Usage patterns and preferences

2. How We Use Your Information

We use the collected information to:
  • Provide and maintain our AI research services
  • Improve and personalize your research experience
  • Process transactions and send related information
  • Send administrative information and updates
  • Respond to customer service requests
  • Monitor and analyze usage patterns to improve our service
  • Detect and prevent fraudulent activities

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following situations:
  • With your consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With service providers who assist in our operations
  • In connection with a business transfer or acquisition

4. Data Security

We implement industry-standard security measures to protect your information:
  • Encryption of data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication mechanisms
  • Employee training on data protection

5. Your Rights

You have the right to:
  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict certain processing
  • Data portability where applicable
  • Withdraw consent at any time

6. Cookies and Tracking

We use cookies and similar tracking technologies to:
  • Maintain your session and preferences
  • Analyze usage patterns and improve our service
  • Provide personalized content and features
You can control cookie settings through your browser preferences.

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Location: Knowdeep.ai
Surat, Gujarat
India